Seven Things That Will Make Every Intern Stand Out in the Workplace 

Seven Things That Will Make Every Intern Stand Out in the Workplace 

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The term “intern” was first used approximately 100 years ago and was applied to medical students who had completed their medical training but had not yet received their medical licenses. It evolved from traditional apprenticeship practices and was soon adopted into the formal systems that exist across most sectors of civil society, government and business.

Today, some young professionals commence their careers as interns and at the start of this journey, they typically receive a wealth of information from their friends, family and mentors, which is excellent and must be treasured; however, amidst the many opinions, it takes the X factor to make one stand out from the rest.

This article is primarily intended for interns. Entry-level employees and those with less than one year of experience will also benefit significantly from this piece. It serves as a valuable reminder of foundational values for excellence in the workplace and will also be invaluable for volunteers and any curious, forward-thinking professional.

The article highlights some essential factors that can enable an intern to excel in their role. In my experience, these practices have proven to astound every employer and set interns and young professionals apart. They are based on practical experiences and extensive interactions with interns and leaders from diverse nationalities.

  1. Focus on impact, not just activities: While what you do matters, the results you achieve matter more.Focusing on the task ensures completion—concentrating on the intended change, as opposed to completing an activity—drives you to explore every option to achieve your desired outcome. For example, simply giving your dog food is an activity, but if you ensure that the dog is well-nourished by spoon-feeding it because you realised it had a problem feeding itself, then you are impact-oriented. Both actions can be seen as feeding the dog, but one goes the extra mile.
  2. Respond to all emails and read as many as you are copied in: If you were sent an email, you must respond and if you were copied in one, the least you can do is read it. You will also build a habit of decluttering your email box this way. It is not only about responding but also responding promptly and demonstrating awareness of expectations through effective communication. Remember, being copied in an email is usually intentional.

 

  1. Provide regular feedback on assigned tasks: You must learn this quickly to avoid being micromanaged. It will set you apart from the crowd and build your proactiveness and confidence.

 

  1. Document all activities:Many people don’t have the opportunity to secure two internships in their lifetime and when they do, these experiences are always significantly different. Your internship is your introduction to the work environment, where you will learn both technical and soft skills, such as leadership, grit and navigating complex dynamics, which will help build your character in the workplace. Document your learnings, challenges and opinions so that you can have a reference for your convictions.

 

  1. Be focused and avoid office politics: First, it would be ideal if your first work experience is in a healthy environment that enables you to thrive; one that is not toxic, where policies take precedence over politics. Even in such spaces, unique workplace dynamics exist. Avoid being caught up in the mix of these dynamics. Focus on your work and learn from how people navigate these dynamics.

 

  1. Ask questions and share opinions: “When in doubt, ask; when you have an opinion, share it.” Internships can be intimidating because there is often a subtle assumption that you lack sufficient knowledge. Do not let this mindset hold you back. You have a perspective, so share it; don’t act safe. Your internship is crucial for personal growth, learning and shaping your worldview. Embrace this opportunity to try new things, let yourself try, fail and learn without the heavy burden of responsibility that comes with being a regular staff member. It is a brief period of grace, so use it wisely.

 

  1. Work first and build relationships along the way. You don’t go to work to make friends, but you can make amazing friends along the way. Focus on your goals, and you will attract like-minded individuals who share your interests and values.

Conclusion

The concept of an internship is not new to the world and it is unlikely to fade away anytime soon. It remains one of the most effective ways to ensure adequate employee training and it creates an enormous opportunity to find one’s bearing in any work environment. Completing an internship can help enhance employability, secure referrals, develop leadership skills, build confidence and acquire valuable skills. As the world’s population rises, so does the pressure to stand out. Practising each of these seven steps will set you apart and position you for maximising the benefits of every internship.

About the author

Author profile
Melissa Juisi Simo

Melissa Juisi Simo is a Policy Economist and International Development practitioner. Her work focuses on strengthening the civil society ecosystem through governance, sustainable financing, and systems change, as well as influencing policy. She is a Fulbright Scholar and alumna of the Centre for Development Economics (CDE) in the USA, and she brings a strong academic foundation to her practice. As a certified Change the Game Academy trainer, she empowers organisations to build resilience and capacity. At the West Africa Civil Society Institute (WACSI), she drives sector-wide reforms and strengthens institutions throughout the civil society sector

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<span data-olk-copy-source="MessageBody">Melissa Juisi Simo is a Policy Economist and International Development practitioner. Her work focuses on strengthening the civil society ecosystem through governance, sustainable financing, and systems change, as well as influencing policy. She is a Fulbright Scholar and alumna of the Centre for Development Economics (CDE) in the USA, and she brings a strong academic foundation to her practice. As a certified Change the Game Academy trainer, she empowers organisations to build resilience and capacity. At the West Africa Civil Society Institute (WACSI), she drives sector-wide reforms and strengthens institutions throughout the civil society sector</span>

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FIIFI BOATENG

Fiifi is a Ghanaian and currently serves as Communications and Information Officer at the West Africa Civil Society Institute. He joined the Institute in December 2020.

NANCY KANKAM KUSI

Nancy is a Ghanaian and currently serves as Programme Officer in the Knowledge Management unit at the West Africa Civil Society Institute. She joined the Institute in January 2021.

AGNES ADWOA ANIMA

Agnes is a Ghanaian and currently serves as Head of the Administration unit in the West Africa Civil Society Institute (WACSI). She joined the Institute in October 2021.

DORIS ODEI

Doris holds a Bachelor of Arts in Social sciences (Economics and Sociology) from the University of Cape Coast. She is passionate about impacting young lives hence co-founded Impart Foundation. A non-profit organization which seeks to empower young lives through education, technology and entrepreneurship.

PRINCE AKOWUAH

Prince Akowuah is a Ghanaian and currently the Programme Assistant in the Translation Unit at the West Africa Civil Society Institute (WACSI). She joined the Institute in 2020.

MAXWELL APENTENG

Maxwell Apenteng is a Ghanaian and joined WACSI in September 2010. He provides gardening and janitorial services at the Institute.

GEORGE ADU-MINTAH

George Adu-Mintah is a Ghanaian and currently the Protocol Assistant/Driver at the West Africa Civil Society (WACSI). He joined the Institute in October 2006.

IBRAHIM KWAKU GBADAGO

Ibrahim Kwaku Gbadago is a Ghanaian. He joined the Institute in 2008 and provides janitorial services and assisting the institute's errands. Before joining the Institute, he worked at the Palestinian embassy in Accra, Ghana.

RUTH YAKANA

Ruth Yakana is from Cameroon and currently the Receptionist at the West Africa Civil Society Institute (WACSI). She joined the Institute in 2020.

BETHEL KWAME BOATENG

Bethel is a Ghanaian. He provides technical and IT related support to the Institute. He joined the Institute in October 2006.

WHITNAY SEGNONNA

Whitnay Segnonna holds a Bachelor’s Degree in International Management from the University of Benin. With 2 years of experience, she has a strong knowledge of organizational and project management. Combined with her bilingualism, she is very passionate about her work. She joined WACSI as Project Assistant on Critical Ecosystem Partnership Fund (CEPF) for the Capacity Development Unit.

STELLA YAWA WOWOUI

Stella Yawa Wowoui holds a Bachelor’s Degree in Translation Studies. She has a perfect grasp of both French and English, as well as an intermediate level in Spanish. She is currently working as a Project Assistant on the Techsoup Project.

KWAME ASANTE

Kwame is an experienced IT Consultant/Software Developer. He is skilled in Web Applications Development, Digital Security, Database Management, Digital Marketing and Brand Management. He holds a Bachelor's Degree in Information Technology and is a Microsoft Programme Alumni. He is currently serving as a Marketing and IT Officer on the Techsoup Project.

GRACE AKPENE ZIGGAH

Grace Akpene Ziggah is a Togolese and currently the Logistics Officer and also assists in administration duties at the West Africa Civil Society Institute (WACSI). She joined the Institute in June 2009.

LILLIAN DAFEAMEKPOR

Lilian Dafeamekpor is a Ghanaian and currently the Assistant to the Executive Director at the West Africa Civil Society Institute (WACSI). She joined the Institute in 2020.

JOHN P. FRINJUAH

John P. Frinjuah has expertise and interests in civil society, international development, democracy and governance, conflict, crisis, and security. He has extensive experience working with civil society and international development organizations where he supported and managed research, programmes, and provided technical assistance on a variety of themes around public policy, governance, and development. He is an alumnus of the University of Ghana and the Fletcher School of Law and Diplomacy - Tufts University in the United States, with a Bachelor of Arts in Political Science and Master of Arts in Law and Diplomacy from two institutions respectively. John speaks English, French and several Ghanaian and regional West Africa languages.

GERVIN CHANASE

Gervin has extensive international development experience, including 5 years of policy advocacy and capacity building of grass root organisations. He has implemented over the years a combination of agriculture value chain, livelihood, food security and governance and rights programmes.
Prior to joining WACSI, Gervin worked on two USAID projects focusing on agriculture value chain development and governance in northern Ghana
Gervin holds a master’s degree in development & Governance from the University of Duisburg-Essen, Germany as well as a Masters in Global Studies from the Universities of Vienna (Austria), Leipzig (Germany) and California (Santa Barbara), USA. He is passionate social justice and inclusion.

LEANDRE BANON

Leandre Banon, Beninese, joined WACSI in September 2014 as Capacity Development Programme Assistant. Since then, he has worked in various units within the Institute to support operational and institutional capacity strengthening programmes for civil society in the region. Currently serving as Capacity Development Programme Officer at WACSI, his main responsibilities involve designing, planning, implementing and monitoring capacity development programmes for civil society constituents and grouping across the West Africa. Leandre is a certified Change the Game Academy Programme Trainer. His background lies in the areas of economics and development planning.

SAMUEL APPIAH

Samuel Appiah is a Ghanaian and currently the Programme Officer in the Finance and Administrative Unit at the West Africa Civil Society Institute (WACSI). He joined the Institute in May, 2016.

JIMM CHICK FOMUNJONG

Jimm Chick Fomunjong, Cameroonian, joined WACSI in May 2018 as the Head of the Knowledge Management and Communication Units of the Institute. He has over ten years’ experience as a journalist and a development communications expert. He has a vast experience in supporting African organisations to strengthen their internal and external communications, building and sustaining relationships with the media and, leveraging on the power of social media to promote their mission. He is also excellent at supporting organisations to set up and operationalise functional communications and knowledge management systems. He has a deep passion and expertise in supporting Africans and African civil society organisations to document their praxis, share and learn from experiences documented from the African civil society sector.

FRANCK A. SOMBO

Franck Sombo is a development practitioner with the drive to lead self and others to influence productivity and efficiency. His work involves supporting organisations to develop strategic plans, design monitoring and evaluation systems, develop and use relevant performance measurement tools to track progress, assess organizational growth and institutionalise learning. Franck has eight years of experience working with WACSI where he currently serves as the Head, Monitoring, Evaluation and Learning. His academic qualifications include Masters in Organisations’ and Projects’ Management, and in Business Sciences and a High National Diploma in Finance and Accounting.

Franck is a Fellow of the International Program for Development Evaluation Training (IPDET) and a graduate of the Graduate Training Institute (GTI) - Ghana with specialization in Strategic Management and Corporate Leadership. He has a rich experience in Project Management, Capacity Development, Strategic planning, Data Analytics, Monitoring and Evaluation, Training and Facilitation, Mentoring and Coaching among others.

OMOLARA T. BALOGUN

Omolara is a development practitioner and advocacy strategist with over 15 years of progressive experience in development programming targeted at strengthening civil society in West Africa.

She joined WACSI in November 2009 as a Regional Advocacy Consultant and later became the first Policy Advocacy Officer of the Institute in 2010.

She was promoted to Head of the Policy Influencing and Advocacy (PIA) Unit in 2015. As the Head of the PIA unit, Omolara offers strategic direction to the Institutes’ ambitions to connect and convene groups of organised and organic civil society actors; and influence regional and global discourses on crosscutting policy issues including—civil society regulations, sustainable development goals, civic space and enabling environment, aid effectiveness, gender equality, and civil society accountability.

Previously, Omolara served as a Programmes Associate with the Women in Peace and Security Network-Africa (WIPSEN-Africa), where she worked with her team to design and implement pan-African programmes on—multidimensional peace support operations and gender mainstreaming in security sector reform in Ghana, Sierra Leone, and Liberia.

She also served as a Service Development Marshal at TVQ Consulting Group, a customer service firm focused on designing strategic customer relationship and business growth plans for private and public financial institutions in Nigeria.

Omolara is a social justice advocate, a network weaver, and a convener. She has a postgraduate degree in Peace and Conflict Studies; a degree in International Relations and History, from the University of Ibadan and Obafemi Awolowo University in Nigeria respectively.

She also holds executive certificates in Behavioral Science in Public Policy from Harvard University Executive Education in Cambridge and in Citizen Advocacy from the Coady International Institute, St Francis Xavier University in Canada.

KWABENA KRODUAH

Kwabena Kroduah is a Ghanaian and currently heads the Finance Unit at the West Africa Civil Society Institute (WACSI). He joined the Institute in January 2008.

CHARLES KOJO VANDYCK

Charles currently serves as the Head of the Capacity Development Unit at the West Africa Civil Society Institute (WACSI). Charles has over 10 years of experience working in international development and social justice issues in Africa. Charles has expertise in strengthening civil society and public agencies including the design and implementation of governance and leadership programmes, development of knowledge pieces and policy advice. Charles was the founding Board Chair of Innovation for Change (i4C)-Hub Afrique, as well as the founding member of the International Consortium on Closing Civic Space (iCon), an initiative of the Centre for Strategic and International Studies (CSIS) in Washington DC. Charles currently serves as the Member of the Governing Board (Coordination Collective) of Africans Rising. He is a Member of the Development Studies Association, United Kingdom. Charles is a 2017 Stanford University Fellow for Nonprofit Leaders and a certified Change the Game Resource Mobilisation Trainer.

NANA ASANTEWA AFADZINU

Nana Afadzinu is a Ghanaian and currently serves as the Executive Director of the West Africa Civil Society Institute (WACSI). She joined the Institute in October 2010.